xtraCHEF Recipe Card: Jennypher Urena
Explain your role at xtraCHEF.
As an Account Manager I am the primary point of contact for customers once they have onboarded with the xtraCHEF software. My job is to monitor and enhance their experience with frequent check-ins and suggestions of additional modules that will help them save even more time and get greater insight into their business.
What did you do before you came xtraCHEF?
Prior to xtraCHEF, I was a District Manager for Just Salad. I was responsible for 6 NYC mid to high volume locations and led a team of 120+ people including GMs, supervisors, KMs, and line level team members.
What do you love about xtraCHEF?
I love that we’re able to help operators save time and gain insights from data that wouldn’t otherwise be available. From experience, I know that there is no “extra” time when working in a restaurant so having the ability to analyze spending – and make adjustments – in 24 hours (rather than weeks later) is AMAZING.
Why are you passionate about the restaurant industry?
My mom and I had always planned on opening a restaurant and a year ago we opened our first concept, Cafe Moca! I know it’s what I love to do because, after all this time, I still get excited about P&Ls, creating menus, and planning events. I’ve always believed that if you love what you do, it won’t feel like work and, for me, its creating experiences with food.
What do you do when you’re not working?
When I’m not at work, I am either cooking or working in the cafe.
What’s your best WFH tip?
I make my bed as soon as I wake up every single morning and don’t go in my room until the evening.
What’s your favorite quarantine hobby/show/book/etc.?
I love going on walks with my husband from Ridgewood to Williamsburg to get some air and dessert from Martha’s Country Bakery. The Good Place has by far been the best show I’ve watched during quarantine – it is so lighthearted and funny. I like to watch Law & Order SVU when I want the complete opposite.