Support
You have questions, we have answers.
xtraCHEF is here to help! Browse our catalog of Frequently Asked Questions to learn more about us and our platform, or get direct help with detailed inquiries by reaching out to our Support team.
Potential Customers
xtraCHEF is a financial and operational management platform built for restaurants. Leveraging a combination of machine learning, data science, and quality control, xtraCHEF provides the power of data and automation to streamline the supply chain. Watch how it works here!
We aim to make xtraCHEF affordable for restaurants of all sizes and ownership arrangements. Therefore, we offer different subscription tiers based on your business’ specific needs. Get the details on our Pricing page!
We accept all major cards, like Visa, Mastercard, and American Express; debit cards; and ACH payment. You will be charged monthly or choose to pay for a year upfront.
New Customers
You can access the xtraCHEF web portal by visiting https://app.xtrachef.com/XtraChefAccount/Account/LogOn. We recommend bookmarking this site in your favorite browser.
There sure is! Our app works on both Apple and Android devices. Just search the store you use for xtraCHEF and log in from your phone!
An xtraCHEF Customer Success Representative will get your users set up for success as part of our Onboarding package. Typically, one hour is all it takes to start getting the most out of the platform.
All Customers
We’ve all been there! Users, reset your xtraCHEF password here.
Don’t worry—we got you. Reach out to our Support team by emailing support@xtrachef.com. We pride ourselves on responding to all inquiries in less than 24 hours!