The Challenge

Established in 1994 and still a family-owned business, Metz Culinary Management was founded on a “Guest First” philosophy that has served their company and their clients well. Managing more than 250 foodservice operations, they serve a variety of market segments including healthcare, corporate dining, higher education, independent and public school dining as well as restaurants.

With so many locations and a customizable approach tailored to their guests needs, the manager’s role is critical to delivering the “guest first” promise. However, managers were spending too much time in the office managing paper instead of offering hands-on involvement with their guests.

The Result

Metz Culinary Management, recently recognized in the top 20 of Food Management’s Top 50 Contract Management Companies in the U.S., chose to roll out xtraCHEF to all 250+ food service facilities and restaurants to automate the invoice processing workflow.

xtraCHEF alleviates Metz’s managers from the time-consuming, error-prone task of manually coding and keying line-item invoice details into CTUIT, a restaurant inventory management and reporting system used by Metz. In addition to automating the invoice workflow into CTUIT at each location, Metz will leverage xtraCHEF at their corporate offices for all non-food and beverage invoices. This will considerably cut down on administrative effort and related costs for their corporate accounts payable department.

By simply snapping a photo with the xtraCHEF mobile app, scanning and uploading, or emailing the invoices to xtraCHEF, the technology digitizes, automatically extracts location-specific, line-item data, and integrates the data to both CTUIT and Microsoft Dynamics Great Plains.

By eliminating manual data entry and paper processing for their managers, Metz Culinary Management can continue to provide the “Guest First” experience that makes them leaders in the dining management industry.