We have answers.
Support

We have answers.

Change can be hard, but we’re here to make sure it’s for the better. If you have questions, we’re available to answer them. Below are some answers to get you started.

Frequently Asked Questions

What's the FAQ? The FAQ, or Frequently Asked Questions, consists of the questions we thought you might ask...because lots of people have already asked us. You know the FAQ'n deal...if you still haven't found what you're looking for, you can email us: info@xtrachef.com.
  • Who will train my users?

    We try to make xtraCHEF as easy to get started as possible. As part of our Onboarding Services, a Customer Success Representative will get your users set up for success. Typically, one hour is all it takes.

  • What if I need assistance?

    First, take a deep breath. Next, remember that we’re here and happy to help. You can reach out to us by giving us a call at 347.549.4349 or emailing support@xtrachef.com.

  • How do I login to the web portal?

    You can access the xtraCHEF web portal by visiting: https://app.xtrachef.com/XtraChefAccount/Account/LogOn. We recommend bookmarking this site in your favorite browser.

  • Help! I forgot my password.

    We’ve all been here…at least once today. Users can reset your xtraCHEF password here.

  • Is there an app for that?

    Yes. Yes, there is. You can download our mobile app in the Apple and Android stores.

  • Who will train my users?

    We try to make xtraCHEF as easy to get started as possible. As part of our Onboarding Services, a Customer Success Representative will get your users set up for success. Typically, one hour is all it takes.

  • What if I need assistance?

    First, take a deep breath. Next, remember that we’re here and happy to help. You can reach out to us by giving us a call at 347.549.4349 or emailing support@xtrachef.com.

  • How do I login to the web portal?

    You can access the xtraCHEF web portal by visiting: https://app.xtrachef.com/XtraChefAccount/Account/LogOn. We recommend bookmarking this site in your favorite browser.

  • Is there an app for that?

    Yes. Yes, there is. You can download our mobile app in the Apple and Android stores.

  • What does it cost?

    We aim to make xtraCHEF affordable for restaurants of all sizes and ownership arrangements. Therefore, we charge a monthly subscription based on a few variables, such as approximate invoice volume, number of units, integrations, advanced features, etc. Let’s find out how much it will cost you.

  • What are accepted payment methods?

    We accept all major cards – Visa, Mastercard, American Express, Debit Cards – as well as ACH payments. You can choose to pay your monthly subscription fee – monthly or annually.

The new standard in restaurant cost management.

  • Don't hate it. Automate it.

    Don't hate it. Automate it.

    No one likes data entry or paper pushin'
    Code invoice line-items in our system once...and that's it. Configure rules to review only the invoices you want to see. Accurate data delivered to accounting & inventory.
  • Analyze costs. Visualize profits.

    Analyze costs. Visualize profits.

    Improved visibility boosts your bottom-line
    Real-time visibility into food costs enable more informed purchase decisions, data-driven vendor negotiations & insight into how fluctuating prices impact the bottom line.
  • Connect the Kitchen & Bookkeeper

    Connect the Kitchen & Bookkeeper

    On-demand access to invoice images & data
    Secure, anywhere access and a powerful search engine make it easy to keep financial information flowing across the house, across locations or across the country.